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<p>Law firms and legal departments manage sensitive processes through informal channels. Matter intake varies by partner. Conflict checks happen via email. Approval workflows exist in someone's memory. When processes are not formalized, they are not auditable, they are not consistent, and they cannot be scaled or transferred to new staff. Bar regulators and malpractice insurers are specifically looking for these gaps.</p>
<p>Law firms and legal departments manage sensitive processes through informal channels. Matter intake varies by partner. Conflict checks happen via email. Approval workflows exist in someone's memory. When processes are not formalized, they are not auditable, they are not consistent, and they cannot be scaled or transferred to new staff. Bar regulators and malpractice insurers are specifically looking for these gaps.</p>