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Managed Services Delivered by a certified Microsoft partner

Your Microsoft environment,
managed by the team
that built it.

Armely Managed Services provides ongoing monitoring, support, optimization, and administration for the Microsoft platforms and custom solutions we implement, with a dedicated account team that knows your environment.

Book a Free Assessment See What We Do
What Managed Services Means at Armely

Not a help desk. A dedicated technical team that knows your business.

Most managed service providers offer a ticket queue staffed by generalists. Armely Managed Services is structured differently. Your account team is the same team that implemented your environment.

Monitor
Proactive Monitoring and Alerting
We monitor your Microsoft 365 tenant health, Azure infrastructure, application performance, and security posture continuously and alert you before issues affect your users.
Admin
Ongoing Administration
User provisioning, license management, configuration changes, patch management, and routine administrative tasks handled by Armely so your internal team is not diverted from primary work.
Optimize
Optimization and Advisory
Quarterly business reviews covering usage, performance, cost, and upcoming Microsoft releases. We identify optimization opportunities proactively before problems develop.
Build
Ongoing Development and Enhancements
New requirements, feature requests, and enhancements to existing solutions handled within the managed services agreement rather than as separate project engagements at Enterprise tier.
Platform Coverage
Microsoft 365 and Azure
Microsoft 365 and TeamsAzure InfrastructureSharePointExchange OnlineEntra IDPower Platform
↕
Business Applications and Data
Dynamics 365SQL Server and DatabasesCustom ApplicationsAI Agents and FoundryPower BI and Fabric
↕
Support and Governance
SLA-Backed Response TimesQuarterly ReviewsPatch ManagementSecurity PostureCost Monitoring
Service Tiers

Three tiers for different levels of support need and environment complexity.

Pricing is based on your environment scope and complexity. Contact Armely for a proposal tailored to your specific platforms and user count.

Foundation
Microsoft 365 tenant monitoring and health alerts, security and compliance dashboard review, 8x5 support with next business day response, monthly platform health report, license management and user provisioning, and access to Armely partner pricing.
Professional (Most Common)
Everything in Foundation plus Azure, Dynamics 365, and Power Platform coverage, proactive monitoring and alerting, 4-hour response for critical issues, quarterly business reviews, patch and update management, and minor enhancement requests included.
Enterprise
Everything in Professional plus custom application and database coverage, 1-hour response for critical issues, included development hours each month, monthly business reviews, AI and data platform management, and security posture reviews.
SQL Server and Database Management
SQL Server monitoring, backup management, performance tuning, index maintenance, patch management, and capacity planning for on-premises and Azure-hosted SQL Server environments.
AI and Agent Management
Monitoring and governance of deployed Copilot Studio agents and Azure AI Foundry applications, including usage analytics, permission audits, model updates, and content review.
Custom Application Support
Monitoring, incident response, bug fixes, and minor enhancements for custom applications built on the Azure and .NET stack, with defined SLAs and a named technical contact.
How Armely Managed Services Works

From scoping call to a managed environment your team can rely on.

Onboarding to Armely Managed Services takes two to three weeks.

01
Scoping Call
We understand your environment, platforms, team structure, and support requirements. We identify the right tier and produce a fixed monthly proposal.
Free
02
Proposal and Agreement
Fixed monthly fee proposal covering all platforms and agreed SLAs. No surprises and no hourly charges for routine support within scope.
Week 1
03
Onboarding Assessment
For environments we did not build, we run a structured onboarding assessment to document your environment, establish baselines, and identify any urgent items.
Weeks 1-2
04
Monitoring and Administration
Monitoring agents deployed, admin access configured, escalation paths documented, and your named account manager introduced. Support begins from day one.
Week 3
05
Ongoing Management
Proactive monitoring, administration, quarterly reviews, and enhancement requests handled by your Armely account team as an extension of your IT function.
Ongoing
What We Manage

Managed services across the full Microsoft platform and beyond.

Armely Managed Services covers the platforms we implement.

Microsoft 365 Administration
Tenant health monitoring, user lifecycle management, license optimization, Exchange Online, Teams administration, SharePoint governance, and security and compliance policy management.
Azure Infrastructure Management
Azure resource monitoring, cost optimization, backup verification, performance management, security patching, and infrastructure scaling.
Dynamics 365 and Power Platform
Dynamics 365 environment management, release wave update planning, Power Platform governance, flow monitoring, connector management, and minor configuration requests.
SQL Server and Database Management
SQL Server monitoring, backup management, performance tuning, index maintenance, patch management, and capacity planning.
Custom Application Support
Monitoring, incident response, bug fixes, and minor enhancements for custom applications built by Armely on the Azure and .NET stack.
AI and Agent Management
Monitoring and governance of deployed Copilot Studio agents and Azure AI Foundry applications, including usage analytics, permission audits, and content review.
Client Results

Real outcomes for real organizations.

Armely has delivered Microsoft platform and AI solutions for healthcare providers, school districts, energy operators, professional services firms, government agencies, and non-profit organizations.

Healthcare

Swope Health Services and UNMC: data platform and clinical workflow modernization on Microsoft Azure.

Education

Plano ISD: Microsoft 365 governance, SharePoint, and Power Platform implementations across district operations.

Energy

Oil and gas operators: OpenInvoice visibility and AP workflow automation through Invoice Lens.

Professional Services

Consulting and legal firms: Dynamics 365, Power Automate approval workflows, and AI knowledge agents.

Government

State and local agencies: Microsoft 365 Government deployment and compliance configuration.

Non-Profit

Social services organizations: Microsoft 365 optimization, Power BI grant reporting, and SharePoint governance.

Read Client Stories on armely.com
Why Armely Managed Services

Managed by the team that built it.

The difference between Armely Managed Services and a generic managed services provider is the institutional knowledge that comes from being the team that built and implemented the environment.

  • Context That Cannot Be Transferred
    When Armely manages an environment we implemented, we know why every decision was made, what the constraints were, and what the business depends on.
  • Proactive Rather Than Reactive
    We monitor continuously and review quarterly. Most issues we resolve before clients are aware of them.
  • One Team Across the Full Stack
    Armely covers Microsoft 365, Azure, Dynamics 365, Power Platform, SharePoint, SQL Server, and custom applications under a single managed services agreement.
  • Predictable Fixed Monthly Fee
    Your managed services fee is fixed based on your environment scope. No unexpected charges for routine support, monitoring, or the minor enhancements included in your tier.
Microsoft Authorized Partner

Armely's Microsoft partnership gives our managed services practice access to partner support channels, early release information, and Microsoft licensing at rates not available to direct buyers.

1
dedicated account manager per client who knows your environment personally
7+
Microsoft platforms covered under a single managed services agreement
QBR
quarterly business reviews included at Professional and Enterprise tiers
0
surprise charges for routine support, monitoring, or included enhancement hours
Get Started

Tell us what you are running. We will tell you what managing it looks like.

Book a free 30-minute scoping call. We will review your current Microsoft environment and come back with a managed services proposal and fixed monthly fee.

Free assessment, no commitment required
Recommendation and partner pricing included
Response within one business day
Book Your Free Assessment
Tell us about your situation.
No spam. No sales pressure. Just a useful conversation.

We Value Your Privacy

We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies, see our privacy policy. You can manage your preferences by clicking "customize".